Customer Service or Customer No-Service - Part 3

Posted by cuteness | Posted in dneero | Posted on 22-05-2008

Another occasional conversation through Dneero. Regarding Customer Service in general. What I think about a good customer service and what a good customer service should be. Once I had to handle customers’ complaints while working. I thought I would make a bad customer service representative. Not because I do a suck job, but because I care too much for the customers that I had no peace till matters were resolved. So bad for me.

“Wise are those who learn that the bottom line doesn’t always have to be their top priority.”

~ William Arthur Ward ~

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